“More often than not, it’s the little things that make a big difference in client satisfaction and brand loyalty.”
― Michael Morales
As a real estate professional, I leverage my career experience to help my clients fulfill their dreams of home ownership in the mountains. I understand the challenges associated with buying or selling a home while working full time, raising children, and having to run a household. I also understand that your real estate experience needs to be a little bit fun, and I use a refreshingly personal perspective to make sure of that.
Having led commercial operations teams for many years specializing in the areas of customer service, sales, and contracts I know that the devil is in the details. Real estate is a business and business can be challenging, especially when combined with the emotions associated with buying or selling a home. As a business professional working in Silicon Valley, I was regularly faced with deadlines, unexpected problems, and organizational challenges. My strong business acumen and calm logical demeanor helped me to consistently deliver high-quality outcomes under pressure. Often called upon to lead high-profile corporate projects, I had to be a highly effective communicator in order to lead and collaborate with people from all walks of life.